Sales terms and conditions

IDENTIFICATION

In compliance with the reporting obligations contained in Article 10 of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, the following data are reflected:

Commercial Name: Mubien Studio
Business Name: Eduardo Carrillo Ruiz
VAT Number: ES13730810v
Address: C/San Sebastián 23 Bajo · 39001 Santander SPAIN
Phone: (+34) 942 181 600
Email Address: hello@mubien.com

Acceptance of Terms y conditions

The use and purchase of the products offered in www.mubien.com/shop imply the acceptance of the following conditions:

Purchases made on this website are subject to the regulations.

Mubien Studio reserves the rights to modify the conditions of sale and the commercial offer of the website at any time.

Prices

The products are sold at the price indicated at the time of order confirmation. Prices include 21% VAT (Spain), but no other fees, taxes, or charges.

Products

All the products offered on this website are handmade , which may be variations between photography and the product received.

Mubien Studio undertakes to review the product before shipping, to send it in the best conditions.

Shipping conditions

Shipments are made by CORREOS as certificate shipping . The shipping costs include 21% VAT, but no other fees, taxes or charges.

Shipments are made in a period of 2 working days. The delivery time is 3-5 working days to Spain and Andorra, 5-7 working days for the European Union and Greenland and 8-30 days for the rest of the world, depending on the country.

Mubien Studio are not responsible for any delays caused by the shipping agency, for the impossibility of delivery or for providing incorrect or inaccurate information.

Shipping costs

Shipping costs are not included in the item price and will be added at checkout. These costs are free of charge for Spain and Andorra, 7.00€ for Europe and Greenland and 14.00€ for the rest of the world.

Returns

The clients has the right to return within fourteen (14) days of receipt the order, if the product are in perfect conditions and in the original packaging. After this time we can not accept returns.

This rule is not available for custom products, which in no case be returned.

To make a return send an email to hello@mubien wit the order number and the reason of the return. Shipping costs of return will be payed by the client, unless the product is defective or have clearly imperfections and these have been caused before shipment. Consumer can choose money back or change the product. In any case the money be returned before receiving the item and check it.

For any question please contact us by email to hello@mubien.com and we will help you all we can.

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